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Configuring Cybersource Tax Services Settings

Follow these steps to configure Cybersource Tax Services in the
Adobe Commerce Cloud
:
  1. Go to the
    Adobe Commerce Cloud
     admin console, and in the left panel, click
    Stores
    , and then click
    Configuration
    .
  2. On the Configuration page, go to
    Sales > Tax > Cybersource Tax Services
    .
  3. From the
    Tax Calculation
     drop-down list, choose
    Yes
     to activate the Cybersource Tax Services per your business requirements.
  4. In the
    Nexus regions
     box, select the regions where your business has a physical presence in the U.S. or Canada.
  5. In the
    Customer countries to calculate Tax for
     box, choose the countries for which you will calculate tax.
  6. In the
    Customer Tax classes to exclude from Tax calculation
     box, choose the customer tax classes to exclude from tax calculation.
  7. In the
    Ship From
     fields, enter the city, postcode, country, and region from which the orders are shipped.
  8. In the
    Acceptance
     fields, enter the city, postcode, country, and region in which you will accept or approve customers' orders.
  9. In the
    Origin
     fields, enter the city, postcode, country, and region of the point of origin from which the order is picked up.
  10. In the
    Merchant VAT
     fields, enter the merchant VAT seller registration number.
  11. Click
    Save Config
    .

Calculating Taxes for Shipping Rates

You might have taxes calculated for shipping rates if your site offers dynamic shipping rates from a carrier that is presented to the customer at checkout. However, if you offer a flat-rate shipping charge, you might want to add taxes to that flat rate.
Follow these steps to add taxes to flat shipping rates:
  1. On the Configuration page, go to
    Sales > Tax > Tax Classes
    .
  2. From the
    Tax Class for Shipping
     drop-down list, select the product tax code that references the taxes applied to shipping services.
  3. Click
    Calculation Settings
    .
  4. In the
    Shipping Prices
     field, choose
    Excluding Tax
     when the shipping rates need to be taxed. Select
    Including Tax
     when the shipping rates already include taxes , and no taxes will be applied through the Cybersource tax service.
  5. Click
    Save Config
    .