Chargeback and Retrieval Fields

Chargeback and Retrieval Field Names and Descriptions
Field Name
Description
AdjustmentAmount
Amount of the chargeback adjustment.
AdjustmentCurrency
Currency of the chargeback adjustment.
AdjustmentARN
Association reference number.
CaseIdentifier
Numerical identifier created by
Cybersource
 to represent a unique chargeback, representment, or other exception.
CaseNumber
Processor-assigned case number.
CaseTime
The date that the case was opened.
CaseType
Description of the case type.
ChargebackAmount
Amount of the chargeback.
ChargebackCurrency
Chargeback currency code.
ChargebackMessage
Text message from the issuer explaining the reason for the chargeback or other exception.
ChargebackReasonCode
Association chargeback reason code.
ChargebackReasonCodeDescription
Text description of the reason code.
ChargebackTime
The date that the chargeback was originated by the issuing bank.
DocumentIndicator
Indicates whether or not there are associated documents.
Possible values:
  • Y
  • N
FeeAmount
Amount of the chargeback exception fee.
FeeCurrency
Currency code for the chargeback exception fee.
FinancialImpact
Indicates whether or not there is a financial impact.
Possible values:
  • Y
  • N
FinancialImpactType
Debit, credit, or none.
MerchantCategoryCode
Four-digit number that the payment card industry uses to classify merchants into market segments.
PartialIndicator
Flag indicating whether the transaction is enabled for partial chargeback.
ResolutionTime
Resolution time in UTC.
ResolvedToIndicato
Indicates resolved to status of transaction.
Possible values:
  • B
    : Bank
  • M
    : Merchant
  • S
    : Split
  • G
    : General ledger
RespondByDate
Date by which item must be submitted to the chargeback processor to allow sufficient time for representment.
TransactionType
Capture type of the original transaction.